PRODUCT “RETURNS POLICY”
1. All requests for product returns must be “authorized” with an “RGA” (Return Goods Authorization), number issued by an, Worthington Millwork “Customer Support Department”, Representative. “Custom” made products, are NON – RETURNABLE.
2. All returns, approved for “return to vendor”, through an “RGA”, are subject to a minimum “re-stocking” charge of 25% of the net selling price, if approved within 60 days of original date of shipment. Any return approved for “return to vendor”, after 60 days from the original date of shipment, will be assessed a minimum restocking charge of 35% of the net selling price. Customer is responsible for all freight costs associated with the return of all “RGA”, Worthington Millwork. RGA’s returned to Worthington, “freight Collect” or at Worthington account will be charged an additional 15% added onto the restocking charges outlined above, along with the associated shipping and handling charges incurred.
3. RGA’s issued by a “Customer Support Department” representative must be used and shipped within 21 days from dated day of issue. Proof will be signed “straight bill of lading”. No returns will be accepted or received after the 21 days after the dated RGA approval. At the discretion of Worthington Millwork, RGA’s will not be issued for products “older” than 120 days from the original date of shipment.
4. Customer “credit” will be issued only upon verified receipt of authorized merchandise description and count detailed in the RGA, and only after quality assurance confirmation of product “condition” being received. Any damaged product received by Worthington Millwork, will not be credited regardless of signed “receipt of goods”, and all associated restocking charges will apply.
5. Customer credit will be issued within 48 hours after receipt of “goods” at our receiving department, less:
a. re-stocking charges.
b. freight charges.
c. damages, concealed shortages.
Rights to Contents and Intellectual Property
The copyrights to all materials, content and lay-out of this Site (including text, user and visual interfaces, images, look and feel, design, sound, etc. and any underlying software and computer codes) are proprietary to Worthington Millwork, its parents, affiliates, subsidiaries, or third party licensors. You may not copy, reproduce, post on any other website, republish, upload, encode, modify, translate, publicly perform or display, commercially exploit, distribute or transmit any portion of this Site or make any derivative works from this Site in any way without Worthington Millwork express prior written consent. Any name, logo, trademark, service mark, patent, design, copyright or other intellectual property appearing on this Site is owned or licensed by Worthington Millwork or its parents, affiliates or subsidiaries and may not be used by you without the prior written consent of Worthington Millwork or the appropriate owner. Your use of this Site does not grant you any right, title, interest or license to any such intellectual property appearing on the Site.
Use of this Site
WORTHINGTON MILLWORK DOES NOT PROMISE THAT THIS SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSES, NON-INFRINGEMENT OR ACCURACY. Worthington Millwork also assumes no responsibility, and shall not be liable for any such damages caused by viruses or other forms of contamination or destructive features that may effect your computer equipment, software, data or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, text, images, video or audio from the Site or any linked sites.
Limitation of Liability
In no event shall Worthington Millwork, its parents, affiliates, subsidiaries and services providers, or the officers, directors, employees, shareholders, or agents of each of them, be liable for any damages of any kind, including without limitation any direct, special, incidental, indirect, exemplary, punitive or consequential damages, including lost profits, whether or not advised of the possibility of such damages, and on theory of liability whatsoever, arising out of or in connection with the use or performance of, or your browsing in, or your links to other sites from, this Site. You acknowledge by your use of the Site, that your use of the Site is at your sole risk. Certain laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages; if these laws apply to you, some or all of the above disclaimers may not apply, and you might have additional rights.
You agree to defend, indemnify and hold Worthington Millwork harmless from and against any and all claims, damages, costs and expenses, including reasonable attorneys’ fees, arising from or related to your use of the Site.
All pricing is in U.S. Dollars.
Communications with this Site
You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate the law. Worthington Millwork will fully cooperate, including but not limited to, maintaining and disclosing any transmittals or communications that you have had with the Site, disclosing your identity or helping to identify you, with any applicable law or regulation, law enforcement authorities, court order or governmental authority. Any communication or material you transmit to the Site by e-mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Worthington Millwork cannot prevent the “harvesting” of information from this Site, and you may be contacted by Worthington Millwork or unrelated third parties, by e-mail or otherwise, within or outside of this Site. Anything you transmit may be edited by or on behalf of Worthington Millwork, may or may not be posted to this Site at the sole discretion of Worthington Millwork and may be used by Worthington Millwork or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, Worthington Millwork is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information. If you transmit any ideas, concepts, materials or other communications to this Site, you accept that it will not be treated as confidential and may be used by Worthington Millwork without compensation in any manner whatsoever, including without limitation reproduction, transmission, publication, marketing, product development, etc. Although Worthington Millwork may from time to time monitor or review discussion, chats, postings, transmissions, bulletin boards, and the like on the Site, Worthington Millwork is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the Site. Worthington Millwork assumes no responsibility or liability for any actions or communications by you or any unrelated third party within or outside of this Site.
At its sole discretion, Worthington Millwork may modify or discontinue the Site, or may modify or terminate your account or your access to this Site, for any reason, with or without notice to you and without liability to you or any third party.
User Name and Password
You acknowledge and agree that you are responsible for maintaining the confidentiality of your user name and password. You shall be responsible for all uses of your account, whether or not authorized by you. You agree to immediately notify Worthington Millwork of any unauthorized use of your user name or password or any other breach of security.
Unaffiliated Products and Sites
Descriptions of, or references to, products, publications or sites not owned by Worthington Millwork or its affiliates do not imply endorsement of that product, publication or site. Worthington Millwork has not reviewed all material linked to the Site and is not responsible for the content of any such material. Your linking to any other sites is at your own risk.
United States Governing Law; Void Where Prohibited
This Site shall be governed by, and your browsing in and use of the Site shall be deemed
regard to principles of conflict of laws. Notwithstanding the foregoing, this Site may be viewed internationally and may contain references to products or services not available in all countries. References to a particular product or services do not imply that they are appropriate or available to all persons in all locations, or that Worthington Millwork intends to make such products or services available in such countries. Any offer for any product, feature, service or Application made on this Site is void where
which location may be outside of your own country, and by providing us with your information, you are consenting to such transfer. Although we will use all reasonable efforts to safeguard the confidentiality of any personal information collected, we will not be liable for disclosure of personal information obtained due to errors in transmission or the unauthorized acts of third parties.